Shipping policy

SHIPPING AND EXCHANGE POLICY

Shipping Policy:

Orders will be processed and shipped within 3-5 business days after confirmation.

Delivery time may vary depending on the destination, typically taking 7-10 business days.

Customers will receive a tracking number once the order is dispatched.

Exchange Policy:

We offer a 7-day exchange policy from the date of delivery.

Products must be unused, undamaged, and returned in their original packaging with all tags intact.

The exchange process may take 7-10 business days after we receive the returned product.

Exchange Procedure:

1. Contact our customer service team within 7 days of receiving your order.

2. Provide your order number and details of the item you wish to exchange.

3. Ship the product to the address provided by our team.

4. Once we receive and inspect the product, the exchange process will begin.

 

Important Notes:

Exchanges are subject to product availability.

Shipping charges for returning items are the customer's responsibility unless the exchange is due to a defect or error on our part.

For any further assistance, please reach out to our customer service team.